Shipping Policy
Shipping Information
**Shipping Policy for Diamonds Accent**
Thank you for choosing Diamonds Accent for your exquisite diamond jewelry needs. We are committed to providing you with the highest quality products and exceptional service. Please review our shipping policy to understand how we handle the delivery of your precious purchases.
**Shipping Carriers:**
We exclusively use UPS (United Parcel Service) for all our shipping needs to ensure the safe and timely delivery of your orders.
**Shipping Destinations:**
We offer shipping services to customers within the United States and select international destinations. For international shipping inquiries, please contact our customer support team at sales@diamondsaccent.com.
**Shipping Times:**
Handling time is 1-3 days Monday through Saturday after receiving payment. You will receive a shipping confirmation email with tracking information once your order has been dispatched. Shipping transit time typically 1-4 business days. Total time from purchase 2-7 days
**Free Shipping on Orders Over $400:**
Enjoy complimentary standard shipping on all orders over $400 within the United States UPS Ground shipping. Please note that this offer does not apply to international orders.
**Shipping Costs:**
For orders below $400, a shipping fee will apply based on your selected shipping method and destination. $25 fee on UPS Ground Shipping.
**Shipping Address:**
Please ensure that the shipping address provided during checkout is accurate and up-to-date. Diamonds Accent will not be responsible for orders shipped to incorrect addresses. If you need to make changes to your shipping address after placing an order, please contact our customer support team immediately.
**Lost or Damaged Items:**
In the rare event that your order is lost or arrives damaged, please contact our customer support team at sales@diamondsaccent.com within 72 hours of receiving your package. We will work diligently to resolve the issue and provide you with a suitable solution.
**International Shipping:**
For international orders, please be aware that customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
**Contact Information:**
If you have any questions or require further assistance regarding our shipping policy or your order, please do not hesitate to contact us:
Diamonds Accent
650 South Hill Street, Suite 424
Los Angeles, California 90014
United States
(646)963-3357
Email: sales@diamondsaccent.com